Head of Patron/Customer Services
Application Deadline: Monday, May 27, 2013
Job Description: The La Grange Public Library is looking for a knowledgeable, enthusiastic person to manage the Patron Services Department. The successful candidate will be customer-oriented and interested in collaborating with the management team to develop innovative new ways to serve the public.
The Department Head supervises 12 part time staff and is responsible for providing high-quality service in all aspects of serving the public, managing public service staff, circulating materials (physical and digital), using and recommending improvements to the integrated library system, managing cash and credit card transactions, and creating reports and maintaining records. The Department Head reports to the Library Director and serves on the management team. Duties include hiring, training, and personnel management. Click here for the full position description.
The La Grange Public Library serves a community of 15,550 in the suburban Chicago community of La Grange, Illinois. The libraryís mission is to provide the community the inspiration and the means to learn, explore, and connect throughout their lives.
Hours: Full-time (37.5 hrs/week), including one evening per week and some weekends.
Requirements: The successful candidate must be innovative, customer-oriented, independent, and flexible. Qualifications include (1) an MLIS or MLS degree from an ALA-accredited library school, or bachelorís degree from a college of recognized standing and two years of management experience; (2) three years of customer service experience in a library or retail setting; and (3) at least one year of supervisory experience.
Salary: Minimum $40,602/year plus benefits
Contact Information: To apply please send a cover letter, resume with 3 references, and LGPL application to:
La Grange Public Library
10 West Cossitt Avenue
La Grange, IL 60525
The Library does not have any additional job openings at this time. If you are interested in volunteering, please complete our volunteer application and mail it or drop it off at the Library.